Privacy Policy

1. General Information

TRAY BUDDI, LLC knows how important maintaining a safe and private shopping experience is to you.  We appreciate your trust and want you to feel confident as it relates to your personal information. This notice describes our privacy policy.  By visiting www.traybuddi.com, you are accepting the practices described in this Privacy Notice.

2. What information about me does TRAY BUDDI, LLC Share?

Respecting your privacy is our primary concern. At no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider.

3. What Personal Information About Customers Does TRAY BUDDI, LLC Gather?

The information we learn from customers helps us personalize and continually improve your shopping experience.  The information we gather is as follows:

Information you share with us: We receive and sometimes store information you enter on our website. You can always opt out of providing certain information; however some website features may be limited as a result. We use the information that you provide in order to respond to your requests, fulfill your orders, customize your future shopping experience, improve our products and services, and communicate with you. Please note that we NEVER store credit card information on our site nor provide your account information to any third party vendor.

Automatic Information: We receive and store certain types of information whenever you interact with our website through the use of “cookies” and/or when your web browser accesses our website.

4. What are cookies and how are they used on the website?

Cookies are small files which are stored on a user’s computer. They are designed to hold a modest amount of data specific to a particular client and website.  This allows the server to deliver a page tailored to a particular user, such as remembering items left in a shopping cart.  You always have the option of disabling cookies through your web browser, however doing so may limit some of the functionality and features of the website.

5. What Information is Accessible to me?

TRAY BUDDI, LLC gives you access to a broad range of information about your account and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information.

6. Information You Give Us

You provide most information when you search, buy, order, post reviews, or other methods of communication via our website or email to TRAY BUDDI, LLC As a result of those actions, you may supply us with your name, address, and phone number, as well as any other necessary information for us to fulfill your order.

7. Conditions of Use, Notices, and Revisions

If you choose to visit www.traybuddi.com, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of our local state. If you have any concern about privacy of your personal information as used and collected within our website, please send us a thorough description by clicking on the “Contact Us” link on the side menu, and we will do our best to address your concern in a timely manner.

Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

8. Questions

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the “Contact Us” link on our website.

Return Policy
We want you and your little one to be completely satisfied with your Tray Buddi. If your Tray Buddi does not meet your expectations for any reason, please return the product to us in its original packaging within 14 days of purchase and we will be happy to issue you a refund or replace it for you. Please note that all returns must be accompanied by your sales receipt and must be in like-new condition. We also stand behind the quality of our products. If you discover a defect or other mechanical issue with your Tray Buddi within the first 90 days of ownership, simply return it to us and we will replace it for you free of charge.